Last Updated: 7 July 2018
It's Okay To Change Your Mind
To be eligible for our return policy, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where we don't accepts returns requests or grant refunds:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 – 15 days.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Plot No. 546 Industrial area, 5th Settlement, New Cairo, Egypt.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you.